CLIPO, Inc. | 1225 4th Street, Unit 119, San Francisco, CA 94158
Effective: March 5, 2026 | info@burnchat.ai | burnchat.ai
ARBITRATION NOTICE: These Terms contain a MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER (Section 17). By using BurnChat you agree to resolve disputes individually through binding arbitration, not in court. You may opt out within 30 days of first use by emailing info@burnchat.ai with subject "ARBITRATION OPT-OUT."
These Terms of Service ("Terms") form a binding agreement between you ("User") and CLIPO, Inc. ("CLIPO," "we," or "us"), governing your access to the BurnChat platform ("Service") at burnchat.ai. BY USING THE SERVICE YOU AGREE TO THESE TERMS. If you do not agree, do not use the Service.
If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
You must be at least 18 years old to use the Service. The Service is not directed at children under 13, and we do not knowingly collect their personal data without verified parental consent. Users aged 13–17 may only use the Service with express parental consent and supervision.
You represent that you are legally permitted to use the Service in your jurisdiction and are not subject to any legal prohibition on doing so.
Mandatory AI Disclosure (Cal. Bus. & Prof. Code §§ 17940–17943; EU AI Act Art. 50): You are interacting with an artificial intelligence system, not a human. BurnChat is an AI-powered conversational platform. AI responses are probabilistic and may be inaccurate, incomplete, biased, or misleading even when they appear confident.
AI-generated output does not constitute legal, medical, financial, psychological, or professional advice. Do not make consequential decisions based solely on AI output. CLIPO does not train its own foundation AI models; responses are generated via third-party model providers accessed through OpenRouter.
The AI system underlying BurnChat qualifies as a limited-risk AI system under EU AI Act Article 50. CLIPO complies with applicable transparency obligations, including machine-readable marking of AI-generated content where technically feasible.
You agree to provide accurate registration information, maintain the security of your password, and promptly notify us at info@burnchat.ai of any unauthorized access. Phone number verification and government-issued identification are not required. You are responsible for all activity under your account.
The Privacy Shield is a client-side anonymization engine designed to detect and replace personally identifiable information ("PII") before your messages are transmitted to AI model providers. It uses machine learning models and pattern-matching algorithms.
Important limitations you must understand:
Do not input sensitive personal information you do not wish to share with third-party AI providers. Privacy Shield is a risk-reduction tool, not an absolute guarantee of privacy.
New users receive a limited number of free messages. CLIPO may modify free tier limits with notice.
Paid Subscriptions provide a monthly Message Allowance. Unused allowances do not roll over and have no cash value. Subscriptions auto-renew unless cancelled before the renewal date.
Prepurchased Credits are consumed per message. Different AI models consume different Credit amounts, disclosed at point of selection. Credits do not expire and have no cash value.
Payment is processed by Stripe, Inc. You authorize CLIPO to charge applicable fees through Stripe. Prices are in USD and exclude applicable taxes.
Cancel anytime through account settings; access continues until the end of the billing period. Except as required by applicable law, all Credit sales are final and non-refundable. Contact info@burnchat.ai for legally required refund requests.
CLIPO may modify pricing with at least 30 days' advance notice by email. Continued use after the effective date constitutes acceptance.
You agree not to use the Service to:
You retain ownership of your User Content. You grant CLIPO a limited license to process your User Content solely to provide the Service. CLIPO does not use your User Content to train foundation AI models.
You represent your User Content does not violate any third-party right or applicable law. Messages transmitted to AI model providers after Privacy Shield processing are subject to those providers' terms and policies.
The Service and all underlying technology are owned by CLIPO and protected by applicable intellectual property law. You receive only a limited license to use the Service as described in these Terms. CLIPO does not assert copyright in AI-generated output but makes no representation that output is original or free of third-party rights.
The Service relies on third-party providers including AI model providers (OpenRouter), payment processing (Stripe), and authentication (Google). CLIPO is not responsible for third-party practices. Your use of third-party services is governed by their terms.
CLIPO may modify, suspend, or discontinue the Service with reasonable advance notice. CLIPO may immediately terminate accounts for Terms violations, fraud, or as required by law. Upon termination, your access ceases. Sections that by their nature should survive (including Sections 12, 13, 14, 17, and 18) will survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. CLIPO DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, SECURITY, AND NON-INFRINGEMENT. CLIPO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE OR COMPLETE, OR THAT PRIVACY SHIELD WILL REMOVE ALL PERSONAL INFORMATION FROM YOUR MESSAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLIPO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. CLIPO'S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF: (a) FEES PAID TO CLIPO IN THE THREE MONTHS PRECEDING THE CLAIM; OR (b) $100.00.
These limitations are an essential basis of the bargain between the parties and reflect a fair allocation of risk.
You agree to defend, indemnify, and hold harmless CLIPO and its officers, directors, employees, and agents from claims, damages, and expenses (including attorneys' fees) arising from your violation of these Terms, your User Content, or your violation of any applicable law or third-party right.
Our Privacy Policy is incorporated by reference. By using the Service you agree to data collection and use as described therein.
CLIPO will provide at least 30 days' advance email notice of material changes. Continued use constitutes acceptance. If you do not accept changes, you must stop using the Service and cancel your account.
READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.
Before initiating arbitration, you must first send a written Notice of Dispute to info@burnchat.ai identifying: (i) your name and account email; (ii) a description of the dispute and its factual basis; and (iii) the specific relief requested with a calculation of any claimed damages. CLIPO will respond within 30 days. The parties must negotiate in good faith for 30 days. Filing an arbitration demand before completing this process is a material breach of this agreement and a jurisdictional bar to arbitration. CLIPO may recover its fees if arbitration is initiated in violation of this requirement.
EXCEPT AS PROVIDED IN SECTIONS 17(f) AND 17(d), ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE PRIVACY POLICY, OR THE SERVICE WILL BE RESOLVED EXCLUSIVELY BY FINAL BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (available at www.adr.org), as modified herein. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs this agreement to arbitrate.
The arbitrator has exclusive authority to resolve all disputes about the scope, interpretation, enforceability, and formation of this arbitration agreement, including unconscionability challenges, pursuant to the delegation clause approved in Rent-A-Center, West, Inc. v. Jackson, 561 U.S. 63 (2010). The only exception is challenges to the class action waiver in Section 17(d), which a court may resolve.
YOU MAY OPT OUT OF THIS ARBITRATION AGREEMENT. Send a written opt-out notice to info@burnchat.ai with subject line "ARBITRATION OPT-OUT" within 30 calendar days of first accessing the Service. Include your full name and registered email address. Opting out does not affect any other provision of these Terms. After 30 days, your right to opt out expires and this arbitration agreement is binding.
YOU AND CLIPO WAIVE: (i) THE RIGHT TO A TRIAL BY JURY; AND (ii) THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, COORDINATED, OR REPRESENTATIVE ACTION. All Claims must be brought individually. The arbitrator may not consolidate claims or preside over representative proceedings. The class action waiver is non-severable from this arbitration agreement: if it is found unenforceable as to any class claim, the arbitration agreement is void as to that claim only, and that claim will be litigated in court.
Nothing in this Section waives your right to seek public injunctive relief in court as required by California law (McGill v. Citibank, N.A., 2 Cal.5th 945 (2017)).
CLIPO WILL PAY ALL AAA ADMINISTRATIVE FEES AND ARBITRATOR COMPENSATION FOR CLAIMS NOT EXCEEDING $75,000. You pay your AAA filing fee (currently $225 for claims over $10,000). CLIPO may advance your filing fee on written request. Each party bears its own attorneys' fees, except the arbitrator may award fees against a party whose claim or defense was frivolous. CLIPO will not seek attorneys' fees against you unless your claim is found frivolous. There is no fee-shifting in CLIPO's favor for non-frivolous claims.
Arbitration will be conducted virtually or, at your election, in your county of residence or San Francisco County, California. The arbitrator will issue a written reasoned award. The award is final and may be entered as judgment in any court.
The following may be brought in court without arbitration: (i) claims qualifying for small claims court; (ii) emergency injunctive relief to preserve the status quo pending arbitration; (iii) CLIPO's claims to enforce intellectual property rights; and (iv) claims for public injunctive relief.
If 25 or more substantially similar Claims are submitted within 30 days, AAA Mass Arbitration Supplementary Rules apply. Bellwether or representative proceedings may be used by agreement, but each claimant retains the right to an individual final award within a reasonable period.
California residents may demand arbitration in California per SB 940 (Cal. Code Civ. Proc. § 1281.98). CLIPO will not require California residents to arbitrate outside California.
If any part of this Section 17 other than the class action waiver is found unenforceable, that part is severed and the remainder of Section 17 continues to apply.
These Terms are governed by California law, except as preempted by the FAA. For Claims excluded from arbitration, exclusive jurisdiction and venue lie in state and federal courts in San Francisco County, California. You consent to personal jurisdiction in those courts.
EU/EEA users retain all rights under GDPR and applicable national law. Mandatory arbitration and class action waiver do not apply to the extent they conflict with mandatory EU consumer protection provisions. CLIPO complies with EU AI Act Article 50 transparency requirements, enforceable August 2, 2026.
UK users retain rights under UK GDPR and the Data (Use and Access) Act 2025. CLIPO's UK representative is identified in the Privacy Policy.
Nothing in these Terms excludes or limits consumer guarantees under the Australian Consumer Law. Where liability cannot be excluded, CLIPO's liability is limited to resupply of services or the cost thereof.
Quebec residents retain rights under Law 25 (Act respecting the protection of personal information in the private sector). All Canadian users retain rights under PIPEDA.
Brazilian users retain rights under LGPD, including the right under Article 20 to request human review of solely automated decisions. See our Privacy Policy for LGPD disclosures.
Indian users retain rights under the Digital Personal Data Protection Act 2023 (DPDPA), including the right to seek grievance redressal through our designated Data Protection Officer identified in the Privacy Policy.
The Service may not be used to create, store, or distribute non-consensual intimate imagery (NCII), including AI-generated deepfakes. CLIPO has implemented a notice-and-removal procedure compliant with the TAKE IT DOWN Act (18 U.S.C. § 2258E). To report NCII, email info@burnchat.ai with subject "NCII NOTICE." CLIPO will act within 48 hours of a valid notice.
Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between the parties.
Severability. Invalid provisions are modified to the minimum extent necessary; remaining provisions continue in force.
No Waiver. Failure to enforce any right is not a waiver.
Assignment. You may not assign your rights without CLIPO's written consent. CLIPO may assign to affiliates, successors, or acquirers.
Force Majeure. CLIPO is not liable for delays caused by circumstances beyond its reasonable control.
Notices. Legal notices to CLIPO: info@burnchat.ai or certified mail to 1225 4th Street, Unit 119, San Francisco, CA 94158.
Export Controls. You represent you are not subject to a U.S. government embargo or on a prohibited-parties list.